View Orders and Remaining Credits

You can easily view your past orders and how many credits you have remaining on a package or for a membership in the CoachFirst app and Client Portal.

Viewing Orders and Credits in the CoachFirst app

• To view Orders, click on the settings menu icon on the bottom right of the screen
• Click on Orders
• Click on any Order to view details about the order
• You can also view any appointments related to the order, including those that have been cancelled (and if a credit was issued when it was cancelled)

• To view your remaining credits for all services, click on the settings menu icon on the bottom right of the screen
• Click on Credits to view all services, multi-class packages, and memberships

Viewing Orders and Credits in the Client Portal

• Go to https://booking.coachfirst.com/login and login to your account
• Click on the Primary Member name at the top right corner to open the menu
• Click on Orders in the menu
• Click on any "show" to view details about the order, including any attached appointments, remaining credits, and a link to a payment receipt if the order was paid for using a card

• To view remaining credits for all services, select Credits from the menu