Schedule a Class and Book Clients (Hub App)

• Note: To schedule a Class, you will need to have created that service first; to do that, follow the instructions to Create a Class

• Click on the "Book Now" button on the home screen or go to the Calendar
• Use the controls at the top of the Calendar and select the date that you want to book the session for
• Click on the red button with the the white "+" symbol at the bottom right and select "Schedule a Class"

• Select the Location
• Select the Class

• Update the Class Description, as needed
• Select the date for the Class
• Select the start time for the Class
• Set the maximum capacity for the Class
• Set the duration for the Class
• Assign the coach or coaches who will teach the class
• Click "Save"

Inviting Clients to Book the Class

• If the Access for a Class is set to "Public" your Clients can view the Class on your calendar and book directly (for more on Access settings, please see below under Additional Options)
• To send your clients a link to the Class, simply:
• Click on the Class on your calendar
• Click on the link icon at the upper right
• Share that link with your Clients via SMS, e-mail, social media, etc.

Booking Clients for the Class

• To book Clients for the Class yourself, from the Calendar click on the Class
• Click on the "Clients" tab at the top right
• Click on the "+" sign at the bottom
• Select the members that you want to book for the Class

• Choose the package for the order; if the Client has remaining sessions in an existing package for the service, that credit will be used
• Choose the Payment Method
• Click the "Buy and Book Now"
• Your Clients have now been added to the Class and can be viewed in the Client list

Extra Time After

• This gives you the ability to automatically block your calendar for a set period of time after the Class is done
• For example, some coaches will set the duration for a Class for 55 minutes (which is what the Client sees when booking) and add 5 minutes to ensure they have time before their next session

Access

• The Client access setting will default to what you selected when you created the Class
• You can modify the Client access when scheduling the class
• The 3 options for Client access are:
• Public, all Clients can book
• Once scheduled on your calendar, the Class will be on your public calendar and can be found and booked by your Clients
• This is the standard setting that most Coaches use for their Classes
• Private, only a Coach can book
• A private Class that Clients can not view, and can only be booked by a Coach in the Coach Portal or Hub App
• This allows you the highest level of control on the attendees for a Class to match things like skill levels, positions, etc.
• Because only a Coach can book, it does require that the Coach take the client's card information, used a saved card on file, or use previously purchased credits on the client account
• Only clients with a link can book
• The Class will not appear on your public calendar, but clients who have the direct link for the Class are able to view and book the Class
• This is a great option for Coaches that want to curate the Class group, and still have their Clients do the booking and handle the payment without needing the Coach to be involved
• Once the Class has been scheduled, click on the Class in your calendar to find the link and QR code that can be sent to your Clients

Virtual Link

• You can add a videoconferencing link for the Class for virtual sessions
• This link is then viewable in your Client's calendar of services